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Soft Skills in the workplace: Why They Matter
When it comes to skills in employment, the first line of emphasis is typically towards abilities, training and knowledge of specific skill sets.
These are referred to as hard skills. Soft skills are often overlooked, but they also play an important role in day-to-day operations.
Soft skills refer to both character traits and interpersonal skills that will influence how well a person can work or interact with others. The term soft skills covers a wide range of skills as diverse as teamwork, time management, empathy and delegation.
Small business owners should place equal importance on hard and soft skills during the hiring process for new employees. In addition, current employees should be encouraged to develop soft skills if they are lacking in this area.
Most in-demand Soft Skills
Communication Organisation Teamwork Critical thinking Creativity Social Skills AdaptabilitySoftskill Online Courses - Key Features
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